SMS Verification

Once SMS verification is enabled, users can enter the verification code sent to their mobile number to prove their identity.

Prerequisites

• The SMS server must be configured. To do so, log in to the ADSelfService Plus admin portal and configure your email server under Admin > Product Settings > Mail / SMS Settings.
• The mobile attributes must be configured under Configuration > Self-Service > Multi-factor Authentication > Advanced > Verification Code.

Steps to configure SMS verification

1. Navigate to Configuration > Self-Service > Multi-factor Authentication > Authenticators Setup.
2. From the Choose the Policy drop-down, select a policy.

Note: ADSelfService Plus allows you to create OU- and group-based policies. To create a policy, navigate to Configuration > Self-Service > Policy Configuration > Add New Policy. Click Select OUs/Groups and make selections based on your requirements. You need to select at least one self-service feature. Finally, click OK > Save Policy.

3. Click SMS Verification.
4. Choose from the options in the Select Type drop-down:



• MFA for Password Resets: For when the user performs self-service password resets
• MFA for Account Unlocks: For when the user performs self-service account unlocks
• MFA for ADSelfService Plus Login: For when the user logs in to the ADSelfService portal
• MFA for Machine Login: For when the user logs in to a Windows, macOS, or Linux machine physically or remotely
• MFA for Cloud Applications: For verification when the user accesses their enterprise applications
• MFA for OWA Login: For when the user attempts to access the Outlook on the web portal
• MFA for VPN Login: For when the user attempts to access the corporate network through a VPN
5. Customize the Message to be used for SMS verification according to your organization's requirements.
6. Click Save.

Tip: Click the Macros button to use the listed macros in the Message.